DDA – Equality Act – Disability Access Audits

Welcome to ESL Services, we provide DDA – Equality Act – Disability Access Audits, Access Statements and Access Strategy Reports for all types of companies throughout the UK and Ireland.

ESL Services have been providing Disability Access Auditing for over 15 years now.

From our base in Livingston, Central Scotland, we offer a full-service range of professional, cost-effective and bespoke packages to help and support disabled people and all types of businesses throughout the UK.

With an excellent reputation, unique expertise and truly National coverage, we are proud to have helped, advised and supported some of the very biggest and most successful High Street stores improve their disabled access by providing Disability Access Audits, Access Statements, Access Strategy Reports, Training and Accessibility Solutions.

No matter whether you are a “famous” national brand like Top Shop, Subway, Greggs, NHS or simply a local corner shop you can be assured of our very best service and attention to detail.

Key Clients

Say hello to some of our clients past and present…

Is your business compliant with The Equality Act 2010?

Worldwide the consumer spending power of disabled people and their families – is worth a staggering £2.25 trillion.
Less than 10% of businesses have a targeted plan to access this disability market.
According to Scope.org 13.9 Million People in the UK have a disability which equates to 1 in 5 of the population and have a combined annual spending power on goods and services of £249 billion – Purple Pound.

Organisations and Service Providers will benefit commercially from this huge untapped market.

Invest in the future of your business by taking steps to help accommodate the needs of your disabled customers.

Also increase your credibility and reputation as a business by showing existing and potential new customers that you are an advocate for equality.

Quite simply this is a business opportunity that is too good to miss, why not make your services accessible to all…

Making ‘Reasonable Adjustments’

‘Reasonable Adjustments’ are identified by having your access audit carried out, and they can be something like Assistive listening technology (Induction Hearing Loops), Access Ramps or Signage.

Service providers are required to make changes, where needed, to improve service for disabled customers or potential customers.

There is a legal requirement to make reasonable changes to the way things are done (such as changing a policy), to the built environment (such as making changes to the structure of a building to improve access) and to provide auxiliary aids and services (such as providing information in an accessible format, an induction loop for customers with hearing aids, special computer software or additional staff support when using a service).

What Our Clients Say…

Pets At Home Testimonial

I have worked with ESL Services for the past three years to address our Equality Act Commitments They have acted as both a General Consultant and Installation Contractor (following a procurement exercise) for our roll out of Hearing Induction Loops. I have found them to be knowledgeable and experienced in this field and also practical in terms of any advice given. Their installation work is excellent and, to date, without issue. I would not hesitate to recommend them to others.

Dave Hurst – Head of Facilities Management, Development Department Pets at Home

Disability Equality Training Course

ESL Service have provided West Lothian Leisure with a bespoke DET training course, the information is current and up to date, the trainer is very good at getting the group fully engaged and for participants to understand the importance of DET in the workplace.

Ian Henry – Training Development Manager – West Lothian Leisure

Carers of West Lothian

An excellent course, thank you Paulo.

Yvonne Macdonald – Administrator at West Lothian Carers

Ampetronic Testimonial

ESL provide a top quality service and provide you with top quality products – guaranteed Ampetronic are proud to work with ESL Services to provide quality Induction Loop facilities for the benefit of those with hearing impairments. ESL share our commitment to high standards and always providing a genuine benefit to the user. ESL Services have worked with Ampetronic for a number of years to promote equality of access to services via high quality hearing loop solutions. ESL’s commitment to quality and the installation of standard compliant solutions is exemplary and they are a valued partner within our industry.

Lothian Borders and Angus Co-op Testimonial

ESL Services conducted a range of audits with regards to Disability Awareness The Audits were carried out constructively and in a timely manner The report contained detailed information, which I was able to understand and implement The support after the audit was excellent and the company was available at any time to answer any difficult questions the co-operative had I would recommend this service and consider them to be a very professional company Their knowledge of disability awareness is second to none I also used ESL to carry out training to increase the knowledge of our staff and again the standard of training and the employee’s knowledge of disability awareness were excellent

Janice Scoon – Health and Safety Manager – Lothian Borders and Angus Co-op

Subway Testimonial

Incorporated as part of the entire DDA package, we employed the services of ESL Services for their hearing loop technology The clarity and simplicity of this Ampetronic CLD1 has proven to be an asset to our customers with Hearing Aids The system is almost invisible to the eye but the technology holds it well in advance to its competitors A valuable piece of kit and highly recommended

Mike Timbury – Subway Store Manager Southend-on-Sea Store

If you have any questions please get in touch and we’ll take care of everything for you

We’d be delighted to provide you with more detailed information on any of our services and talk through any specific requirements that you may have.